Frequently Asked Questions
Everything you need to know about shopping with Country Living.
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unused and unassembled items in their original packaging. Please contact our support team to initiate a return authorization.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, Country Living only ships to addresses within the United States and Canada. We are working on expanding our international shipping options in the near future.
How do I care for my Country Living products?
Each product comes with specific care instructions. Generally, we recommend using a soft, damp cloth for cleaning and avoiding harsh chemicals to preserve the natural finish of our goods.